🎀Shipping destinations:

• We ship both locally and worldwide.

🎀Shipping cost:

• We offer FREE US and Canada Shipping.
• EXPRESS US Shipping if offered at an additional cost of $35
• INTERNATIONAL Shipping is $10

🎀Shipping Duration:

Orders are processed within 3-5 business days. 

• STANDARD US Shipping takes 2-5 business days.
• EXPRESS US Shipping takes 1-2 business days.
• STANDARD Shipping to CANADA takes 6-10 business days.
• INTERNATIONAL Shipping takes 6-12 business days.

🎀CANCELLATIONS

Orders can only be cancelled prior to being processed. Once an order is sent for processing, the order is final and cannot be changed.

🎀RETURNS  

Due to the fact that each product is personalized, returns are ONLY accepted if the product is not as described. 

Just send a picture to admin@ijaybackdrops.com quoting your order number and we will issue you a full refund.

If an item is not as described or arrives damaged please notify us within 7 days of receiving it so that a new one can be sent to you.

Send a picture showing the damage to admin@ijaybackdrops.com quoting your order number and we will get back to you with a new order.